Corporate Phone Number
(210) 888-3454
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Resident Survey
Thank you for connecting with us. We will respond to you shortly.
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SURVEY PURPOSE: To remain accountable to low-income community residents and to the extent practicable, low-income beneficiaries with regard to decisions on the design, social service design, development and delivery/management of affordable housing residents.
*Name
*Last Name
*Email
*Phone Number
*Your APT. Community
*APT
What do you like best about the social services offered at your community?
What do you least like about the social services offered at your community?
How long have you lived in the community?
Select the number that best represents your feelings to each question according the following scale:
1 - Being Poor & 5 - Being Excellent
*Visual appeal of the community center
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5
*Cleaniness of the community center
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5
*Exterior lighting of community center
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5
*Exterior signage of the community center
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5
*Routine maintenance of community center
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4
5
*Ease of contacting when questions or problems arise
1
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4
5
*Answers questions/solves problems in a timely manner
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4
5
*Follow-up after problems are reported
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3
4
5
*Courtesy and respect with which you are treated
1
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3
4
5
*Willingness to respond to your needs
1
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3
4
5
*Reliability (doing what they say they will do)
1
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3
4
5
*Are the policies outlined in the "Self-Monitoring Standards" fairly implemented
1
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3
4
5
*Overall level and quality of service that you are receiving
1
2
3
4
5
*After-School Program
1
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3
4
5
*Summer Recreational Program
1
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3
4
5
*Resident Bingo
1
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3
4
5
*Crime Prevention Meetings
1
2
3
4
5
*Adult Education (GED preparation, ESL, etc.)
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5
*Resources to find employment (job search, resume writing skills etc.)
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5
*Ability to provide access to local social service agencies
1
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4
5
*Senior Citizen/Disability Services
1
2
3
4
5
*Social Services Coordinator is doing all they can to respond to resident needs
1
2
3
4
5
*The community and its social services have exceeded my expectations
1
2
3
4
5
*Based on my feelings today, I would continue involvement in Social Services
1
2
3
4
5
*I would definitely recommend this community to a friend or co-worker
1
2
3
4
5
*I was impressed by the marketing materials and/or advertising efforts for Social Services
1
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5
*Groceries
1
2
3
4
5
*Medical / Dental Care
1
2
3
4
5
*Child Care
1
2
3
4
5
*Laundry / Dry Cleaning
1
2
3
4
5
*Recreation / Parks
1
2
3
4
5
*Family Planning
1
2
3
4
5
*Senior Citizen Services
1
2
3
4
5
*Youth Development
1
2
3
4
5
*Restaurants
1
2
3
4
5
*Police Protection
1
2
3
4
5
*Fire Protection
1
2
3
4
5
*Garbage Removal
1
2
3
4
5
*Bus Service
1
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4
5
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